Privacy Policy

Privacy Policy

This Privacy Policy describes how Base One (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make an inquiry through our website.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device and your interaction with the Site. We also collect information directly from you via our contact forms, including:

  • Identity Data: Name, business name.
  • Contact Data: Email address, phone number.
  • Message Data: Any information you voluntarily provide in the "Message" or "Inquiry" fields of our forms.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Responding to your inquiries or providing quotes.
  • Communicating with you regarding your service requests.
  • Internal record-keeping as required by Australian law.
  • Protecting our Site from fraud or spam (via security logs).

3. Sharing Your Personal Information

We do not sell your personal information to third parties. We share your personal information with service providers to help us provide our services. For example:

  • Base One: Our web development and maintenance partner, who manages our website hosting and inquiry systems.
  • Resend: The service used to process and deliver our email inquiries.

We may also share your personal information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. Storage and Security

Your data is stored securely on servers managed by our service providers. We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Request access to the personal information we hold about you.
  • Request that your personal information be corrected or deleted.
  • Opt-out of any future marketing communications.

6. Cookies

Our website may use cookies to enhance your experience. You can choose to set your web browser to refuse cookies, though some parts of the Site may not function properly as a result.

7. Contact Us

For more information about our privacy practices, or if you have questions or a complaint, please contact us by email at zacha2080@gmail.com or by mail using the details provided below:

Base One
Australia
ABN: 67 965 178 317

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